Privacy Policy

1. PREFACE

When you use the Admire Tourism website, the company collects, uses and discloses your information in accordance with the policies and procedures outlined in this Privacy Policy. Your information won’t be shared or used with third parties unless specifically stated in this Privacy Statement. References to ‘us’, ‘we’ or ‘our website’ shall mean www.admiretourism.com while ‘you’ or ‘your’ refers to the users accessing our platform. Your name, phone number, email address and any other data associated with such information are examples of the “Personal Information” that you give us that allows us to contact or identify you directly. This Privacy Policy is applicable to any individual (referred to as a ‘user’) who buys, plans to buy or inquires about any service that Admire Tourism offers through any of it’s customers interface channels like website and offline channels such as call centres and offices (collectively or individually referred to herein as “Platform”). By using platform, you agree to our Privacy Policy. If you disagree, please refrain from using our platform. Note that third party websites and partners may have different privacy policies, which you should review before-hand. This Privacy Policy is a part of your User Agreement with us.

2. INFORMATION COLLECTION AND LEGAL GROUNDS

The following information is collected by us to facilitate the provision of services you’ve selected and to ensure compliance with our legal obligations, as well as our commitments to the third parties, as outlined in our Terms of use. The Personal Information, we collect from you include, but is not limited to, the following:-

• Website Registration- Personal identity details such as marital status, gender and passport information. Contact information including your mobile number, postal address, email address. Financial information such as banking details (including credit/debit card information), billing information and payment history etc. (as shared by you).
• Supporting Information- In addition to the information mentioned earlier, we may also collect the following:-
  • i. Transaction history related to your e-commerce activities and buying behaviour
  • ii. Security-related informations, such as email address, password and username
  • iii. Data you create or upload to our servers, including image, documents, file or other content
  • iv. Publicly available information or data received from third-party sources, including social media channels
  • v. Visa-related documents such as passport copies, application form, bank statements if you request our visa services
  • vi. PAN information or other required documents for international bookings, as per RBI’s Liberalised Remittance Scheme (LRS) or other applicable laws
  • vii. In case you pick contactless check-in at Lodgings, at that point duplicates of your government recognisable proofs like Aadhar Card, driving licence or election card etc. Self-declaration or any other data like Date of Birth, desired destination/ initial travel place and place of home which will be required by the concerned lodging to respect your inn bookings
  • viii. COVID-19 vaccination status and certificate, if required for specific services or travel purposes
  • ix. We may use your contact information to send marketing communication, and you can opt-out by following the instructions provided
  • x. User-generated content, such as contributions, question and answers maybe publicly visible and searchable
  • xi. Payment related information such as card details, is handled by third-party payment processors and not stored on our servers
  • xii. If you use our invitation services, we may collect and store the email addresses of the people you invite.
  • xiii. We may share some of the collected information with service providers or third parties to facilitate bookings or provide services.

Such data might be entirely utilised for the previously mentioned and legal reasons as it were. Client further understands that Admire Tourism may share this data with the conclusion benefits supplier or any other third-party for arrangement of the required booking. We at Admire Tourism, will continuously redact all/ any delicate and secret data contained within the inoculation certificate, passbook, bank explanation or any other character card submitted for the reason of getting gain from benefit, special offer or booking a service on the website. In case the client does not wish to supply this data or picks the cancellation of the data as if now given, Admire Tourism may not be able to handle the required booking ask. We will never share any of the above data collected including passport details, PAN Card details without the prior consent of the client unless otherwise such action is required by any law authorisation specialist for investigation, in reference to any legal proceedings or as per court instructions.

3. ADDITIONALLY GATHERED DATA

When utilising the service, we employ both persistent and session cookies, along with other tracking technologies, for the following purposes: a) to store your authentication tokens, username and password b) to analyse the usage patterns of the service c)to tailor the service according to your preferences; and d) to manage the advertisements presented by the Service. A persistent cookies remains on your device even after you close your browser, allowing it to be accessed during future visits to the service. You can remove persistent cookies by following the instructions provided by your web browser. In contrast, a session cookies is temporarily and is deleted once you close your browser. You have the option to configure your web browser to reject all cookies or to notify you when a cookie is being sent. However, please be aware that disabling cookies may hinder the proper functioning of certain features within the service.

We may utilise various Internet technologies, including log files, clear GIFs, Flash technologies and similar tools, to facilitate communication with cookies and monitor your usage of the service. Additionally, we may incorporate clear GIFs in HTML-based emails sent to our users to ascertain whether the message has been opened. As we integrate new technology, we may also collect further information through alternative methods.

These automated technologies enable us to gather and analyse specific types of information that we regard as non-personal, which includes: a) data pertaining to the devices you employ to access or engage with the service, such as IP addresses, geolocation data, unique device identifiers and other details regarding your mobile phone or other mobile devices, as well as browser types and languages; and c) information concerning your interaction with the service, including referring and exit pages and URLs, platform types, click counts, domain names, landing pages, pages viewed and their sequence, time spent on particular pages, the date and time of your service usage, and other related data. We may also capture additional information, such as search criteria and results.

Admire Tourism publicly shares a portion of the information that is automatically collected. By using the Service, you agree to Admire Tourism sharing of details regarding your interactions, which may include landing pages, the sequence of pages viewed (including questions and answers), the date and time of your usage and other relocated information with other Admire Tourism users, along with your name and profile picture. Should you prefer not to have this information made public, you have the option to opt out of this feature.

We may gather various types of location-related information, encompassing general data (such as IP address and zip code) as well as more precise details (like GPS data from mobile devices accessing the service). This information may be utilised to enhance the Service with location-specific features. If you are using a mobile device and wish to prevent it from sharing location-tracking data, you can disable the GPS or other location-tracking settings on your device, assuming it permits such adjustments.

Admire Tourism may permit third-parties to display advertisements on the Service and on external platforms, as well as engage other entities to assist in collecting and analysing data regarding your usage of the Services, generating aggregate usage statistics and facilitating content sharing Services. These third parties may also employ cookies and similar technologies to gather non-personal information about your interactions with the Service. Admire Tourism does not oversee the use of such technologies by third parties and there usage is subject to the respective privacy policies of those entities.

4. HOW WE HANDLE YOUR PERSONAL INFORMATION

Please be informed that the information you provide will primarily be processed in India, as well as in other jurisdictions where third-parties engaged by us may handle the data on our behalf. By accepting this policy, you grant us your explicit consent to process your personal information form the purposes outlined herein. It is important to note that personal data protection regulation in India may differ from those in your country of residence.

Should you have any concerns regarding handling of your data and wish to revoke your consent, you may contact us at admiretourism@gmail.com. Please be aware that the processing of your data is crucial for us to deliver our Services, we maybe unable to fulfill or confirm your bookings following your withdrawal of consent. For example, when booking an international flight, hotel or holiday package, it may be necessary for us to share certain personal information, such as your contact details, preferences, gender, room preferences (including smoking facilities) and any medical conditions requiring special attention, with relevant third parties providing these Services during your travel or holiday. This sharing and processing of information may involve the hotel where you will be staying or the tour manager assigned to guide you during your trip.

Revoking your consent for us to process your information may:

1. Significantly hinder our ability to serve you effectively, potentially leading us to refuse your booking entirely, or
2. Unreasonably limit our capacity to manage your existing booking, which could adversely impact your travel plans and necessitate the cancellation of your bookings.

5. DATA PROTECTION AND SECURITY PRACTICES

Admire Tourism implements commercially reasonable managerial, technical and physical measures to maintain the integrity and security of your personal information you transmit to Admire Tourism, nor can we assure that your information on the Service will not be accessed, disclosed, altered or destroyed due to breach of our technical, physical or managerial safeguards. All transactions conducted on the website are secured. This ensures that all Personal Information you provide is transmitted using SSL (Secure Socket Layer) encryption. SSL is reliable coding system that enables your browsers to automatically encrypt or scramble data before it is sent to us. The website employs rigorous security protocols to safeguard against the loss, misuse and alteration of the information we control. When you modify or access your account information, we provide a secure server for this purpose. Once we receive your information, we follow strict security guidelines to protect it from unauthorised access.

In the event that personal information is compromised due to security breach, Admire Tourism will promptly inform the individuals whose personal information has been affected, in accordance with the notification procedures outlined in the Privacy Policy or as required by applicable law.

6. PERSONAL DATA CHOICES AND CONTROLS

You have the option to refrain from providing personally identifiable information with the service; however, this may result in Admire Tourism being unable to offer specific services to you. You are permitted to modify or rectify your account information and email preferences at any time by accessing your account. Additionally, you can unsubscribe from our commercial or promotional emails, SMS and notifications.

7. USE AND DISCLOSURE OF PERSONAL DATA

Personally identifiable information: Admire Tourism may disclose your personally identifiable information to third parties to facilitate the provisions of the Service to you or in conjunction with third parties that offer integrated Services alongside Admire Tourism. In such instances, the use of your information by these third parties will be governed by the Privacy Policy. Additionally, we may share personal information in areas that are not directly managed by Admire Tourism, such as on Services or databases that are shared with hosting providers.

The collected Personal Information may be utilised in the following ways:

1. At the time of booking: When making a reservation, we may utilise Personal Information, which includes payment details such as Cardholders name, debit/credit card number (stored in an encrypted format), expiration date, wallet details, banking information as permitted by you. Additionally, we may access the list of travelers associated with your account. This information is provided to the users during the booking process to facilitate swift completion of reservations.

Your personal information may also be employed for various purposes, including but not limited to:

• Confirming your reservations with the relevant service providers
• Keeping you updated on the status of your transactions
• Sending information via WhatsApp, SMS or other messaging platforms
• Notifying you any updates or modifications to your bookings
• Enabling our customers service team to reach out to you if necessary
• Customising the content on your website so you get the best deals available
• Requesting feedback on Services or suggestions for improvements
• Sending verification messages or emails
• Reaching out to you on your birthday or anniversary to provide a special gift or offer

As we expand our business operations:

• we may engage in the acquisition or divestiture of assets or business offerings. Customers email and visitor information typically contribute a portion of the business assets transferred in such transactions. Additionally, we may transfer or assign this information during corporate divestiture, consolidation, dissolution or mergers.
• We may share or disclose information with your consent, particularly if you opt to access the service via a third-party platform. However, we cannot regulate how third parties utilizes your information.
• Admire Tourism may reveal your Personal Information if mandated by law or legal summons, or if we deem it necessary to comply with legal obligations, safeguard individuals, safety, technical matters, address issues related to fraud or protect Admire Tourism rights or assets.
• De-identified statistics: We may aggregate and/or anonymize data collected through the service to ensure it does not identify you. This anonymized, aggregated and non-personally identifiable information may be utilised for various purposes, including marketing and research and it’s use and research are not restricted by this Privacy Policy.
• Surveys: We highly value the feedback and insights from the Users and regularly conduct surveys, both offline and online. Participation in these surveys is completely voluntary. Generally, the information collected is aggregate and utilised to enhance the website, services etc. and to create promotion for members, features and engaging content for members based on survey outcomes. The identities of surveys participants remains anonymous unless explicitly stated otherwise in the survey.
• Commercial Initiatives, Research and Program Implementation: Our research initiatives, marketing promotions and programs are designed to understand your preferences, create tailored offerings and enhance the overall user experience. Admire tourism regularly organizes promotions that provide Users with the chance to win exciting travel-related prizes. The personal information we collect for these activities may encompass contact details and responses to survey questions. This information is utilised to inform content winners and to refine our promotions and product offerings. As a registered user, you will periodically receive notifications regarding fare sales in your vicinity, new Admire Tourism Services, exclusive offers and other significant updates such as benefits and savings on holiday packages, airfares, car rentals, hotel bookings and several other travel services, along with marketing activities.
• Additionally, you may expect to receive occasional newsletters, marketing emails and exclusive promotions featuring special deals
• We may also introduce new or improved services on the website from time to time. When you utilise these services, the personal information you provide will be employed to facilitate your requests. For instance, if you reach out to us via email with an inquiry, we will use your name, email address and the details of your questions to provide a response. We may also retain this personal information to help us enhance the website’s functionality and user friendliness of all users
• For various reasons including fraud detection and offering credit bookings, we may selectively verify customer information, which may include credit information. Furthermore, Admire Tourism may share your Personal Information in an anonymized or aggregated form, with third parties engaged to perform specific task’s on our behalf, such as payment processing, data processing, data hosting and evaluating credit worthiness for credit bookings
• Admire Tourism may permit third-party ad servers or ad networks to display advertisements on other service and on external platforms. These third-party entities utilize technology to send advertisements and link directly to your browser, automatically receiving your IP address in the process. They may also employ additional technologies such as cookies, web beacons, or JavaScript to assess the effectiveness of their advertisements and to tailor the advertising content. Admire Tourism does not disclose any personally identifiable information to these third-party ad servers or ad networks without your explicit consent. However, it is important to note that if an advertiser requests Admire Tourism to display an advertisement to a specific audience and you engage with that advertisement, the advertiser or ad server may inform that you match the characteristics of the intended audience. Admire Tourism Privacy Policy does not extend to and we cannot regulate the action of third-party advertisers
• Travel Service Providers: Your information will be shared with the relevant service providers, including bus service operators, airlines, hotels, railways, car rental agencies and other suppliers responsible for executing your booking. By making a reservation with Admire Tourism, you consent to sharing of your information with these suppliers and service providers. It is important to understand that Admire Tourism does not permit these service providers to utilise your information for any purposes other than those necessary for fulfilling their service obligations. However, the manner in which these service providers and suppliers handle the information provided to them is outside of control of Admire Tourism, as they operate as an independent data controllers. Consequently Admire Tourism cannot be held liable for their actions. We recommend that you review the privacy policies of the respective suppliers or service providers whose services you choose to use
• Additionally, Admire Tourism does not sell or rent individual customer names or other person information to third parties, except for sharing such information with our business partners or vendors who assist us in providing various referral services and in offering promotional benefits to our customers based on their booking history
• Subsidiaries and Affiliates: To enhance personalization and service efficiency, we may, under secure and controlled conditions, share your Personal Information with our affiliated or associated entities. This collaboration will allow us to provide you with information regarding a variety of services including those related to travel and leisure, that maybe of interest to you, as well as assist us in addressing your inquires and request concerning your bookings
• In the event that Admire Tourism assets are acquired, your customer information may be transferred to the acquiring party, contingent upon the specifics of the acquisition. Furthermore, should we decide to transfer, sell or assign our business, any of our subsidiaries, or any business units as a part of business development, expansion, restructuring or for any other reason, customer information including the Personal Information collected herein, will be transferred accordingly as a part of that restructuring process
• Business Associates and Third-Party Subsidiaries: We may also share certain filtered Personal Information with our corporate affiliates or business partners, who may reach out to customers to offer specific services. These may include both complimentary and paid offerings designed to enhance the travel experience or provide benefits specifically tailored for Admire Tourism customers. Examples of such partners, include entities that offer co-branded credit cards, banking cards, travel insurance, financial services or similar offerings. Should you choose to utilise any of the services, provided by our business partners, those services will be governed by the privacy policy of the respective service providers
• Admire Tourism may share your Personal Information to the third-party that we may engage to perform certain tasks on its behalf, including but not limited to data hosting, payment processing and data processing platform
• We use non-identifiable Personal Information of Users in aggregate or anonymized form to build higher quality, more useful online services by performing statistical analysis of the collective characteristics and behaviour of our customers and visitors and by measuring demographics and interests regarding specific areas of the website. We may provide anonymous statistical information based on this data to advertisers, suppliers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third-partied as to the number of people who have seen and clicked on links to their website. Any Personal Information which we collect and which may use in an aggregated format is our property. We may use it, in our sole discretion and without any compensation to you, for any legitimate purpose including without limitation to the commercial sale thereof to third parties
• Occasionally, Admire Tourism may hire a third-party for surveys, market research etc and will provide information to these third parties specifically for use in connection with these projects. The information we provide to such third parties, vendors or alliance partners is protected by confidentiality agreements and such information is to be used solely for completing the specific project and in compliance with the applicable regulations.
• At Admire Tourism, we engage in collaborations and partnerships with various third party entities to deliver travel-related services aimed at enhancing your customer experience. When we share your information with these external service providers, we ensure that they adhere to our privacy policy standards and comply with all relevant data protectors regulations. Occasionally, these third parties may reach out to you directly to present their services, which may include promotions, special offers or pertinent travel information. Your decision to interact with any of these third-party service providers is completely voluntary and at your own discretion. Should you decide to utilise their services, we recommend that you independently review their privacy policy prior to engaging in any interactions with them. Your interactions with these third-parties are entirely based on your own choice.
• Divulgence of confidential information: In addition to previously mentioned circumstances, Admire Tourism may reveal the User’s Personal Information under the following conditions:
  • When mandated by law, requested by any enforcement agency for investigative purposes, pursuant to court order, or in connection with any legal proceedings
  • To facilitate our business operations
  • For purposes of regulatory compliances, related activities and internal audits
  • To safeguard our systems, or
  • To uphold or defend the rights or properties of Admire Tourism or any of it’s affiliates, employees, associates, officers or Directors. This may also occur when we believe that disclosing the Personal Information of User(s) is essential to contact, identify or initiate legal action against individuals who may be infringing our rights and perspectives, whether intentionally or unintentionally, or when there is a risk of harm other due to such actions. Such disclosures and the associated storage of information may occur without your awareness. In such instances, we shall not be held liable to you or any third party for any damages arising from such storage and disclosures.

8. YOUR DATA PRIVACY RIGHTS

You may have certain legal rights regarding your personal information depending upon the country you are in or how we interact with you. Subject to the terms of this Privacy Statement we guarantee that you have the following key rights wherever you are:

1. To access your personal information: we will tell you what personal information we hold about you and can provide you with a copy of this
2. To see rectification of the personal information: where the personal information we hold about you is inaccurate we will rectify this, upon your request. Note that the right may be limited in terms of the scope of detail that we will or can rectify
3. To lodge a complaint to us. We will receive and handle your complaints in accordance with best practices and depending upon where you are and whether we are subject to it, any applicable law
4. If you wish to access any of these rights, we may ask you for additional information to confirm your identity and for security purposes, in particular before disclosing personal information to you. We reserve the right to refuse to provide this additional information if your request is manifestly unfounded or excessive

Also, we may not always be able to address your request fully, for example, if it would impact the duty of confidentiality we are to others, or if we are legally entitled to deal with the request in a different way

9. PERSONAL DATA RETENTION PERIOD

Admire Tourism will keep your Personal Information on its servers for as along as is reasonably necessary for the purposes listed in this policy. In some circumstances, we may retain your Personal Information for longer periods of time, for instance where we are required to do so in accordance with any legal, tax, regulatory or accounting requirements.

When your personal data is no longer required, we will ensure it is either securely deleted or stored in archival which means it will no longer be used by business.

10. HOW TO UNSUBSCRIBE FROM OUR E-MAILS

You will occasionally receive email updates from us about special offers, new Admire Tourism Services and other noteworthy items. We hope you will find those updates interesting and informative. If you wish not to receive them, please click on the “unsubscribe” link or follow the instructions in each email message.

11. EXTERNAL WEBSITE LINKS

We are not responsible for the practices employed by websites, linked to or from the Service, nor the information or content contained therein. Please remember that when you use a link to go from the service to another website, our Privacy Policy is no longer in effect. Your browsing and interactions or any other website, including those that have a link on our website, is subject to that websites own rules and policies.

12. PRIVACY POLICY STATEMENTS

We ensure the rights to revise the Privacy Policy from time to time to suit legal, business, tax and customer requirements. If we change our privacy policies and procedures, we will post these changes on this page to keep you aware of what information we collect, how we use it and under what circumstances we may disclose it. Changes to this Privacy Policy are effective when they are posted on the page.

If you have any questions about our practices or this privacy policy, please contact us admiretourism@gmail.com, or send mail to:

ADMIRE TOURISM
SCF-11, 1st Floor, Sarojini Colony, Phase-1, Opp Head Post Office,
Near Bus Stand, Yamunanagar-135001, Haryana, India